We are Places for People, we manage affordable homes for people of all ages and circumstances to live and enjoy life, all across the country.
We want you to join the Places for People and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with driven people, process orientated people and friendly people. Our people live and breathe our SPIRIT values; we are the place for spirited people.
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More about your roleYou will provide administrative and back office support functions to the Homes business operations including complaints.
As a Business Support Advisor you will work as part of a team liaising appropriately with other functions as required that may be located in other parts of the country. Working within a team you will be responsible for the delivery of services to customers and therefore you will ensure that relevant Service Level agreements and customer service standards are managed and met at all times.
For more information please download our job profile available on our website.
More about you
To be considered for this role you will possess previous experience working in a high-volume administrative role within a customer-focused environment and have an excellent level of attention to detail. You will have impeccable communications skills both written and verbal and able to communicate effectively and appropriately with internal and external colleagues and customers at all levels. The ideal candidate will either have experience in a variety of administrative tasks.
Strong IT skills are also essential as this role will require you to be highly comfortable and proficient in using Microsoft Word, Excel and Outlook. Candidates who have previous experience using bespoke in-house systems would be particularly advantageous. This role will require you to be an ambassador of Places for People Homes and the wider Group and therefore we welcome applications from individuals who can demonstrate in their applications and at interview a professional demeanour and positive ‘can do' attitude at all times.
The benefits
We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:
- Excellent 35 days holiday incl bank hols
- Pension with matched contributions
- Training
- Extra perks including huge discounts and offers from shops, cinemas and much more.
What's next?
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please call the recruitment team on 01772 666555.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.
If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.
