Head Dental Receptionist
Morden Dentist
Morden, SM4 5DA
We are looking for an experienced receptionist who possesses excellent administrative and customer service skills to join our busy private 2 surgery dental practice. The successful applicant must be punctual and polite as well as professional in manner and appearance. Must have a friendly and helpful manner with our patients and be supportive of the team.
We work from Monday-Saturday with reduced clinical hours on Saturday.
The hours you will be required to work are 40 hours per week equating to a Full-Time position. This will include 2 Saturdays a month, with a week day off.
Dental Receptionist Duties include, but are not limited to:
- Front of house and receptionist duties; telephone management including booking and rescheduling appointments
- Processing payments and recording daily takings
- Provide outstanding customer service at all times, deal with patient queries effectively and efficiently
- Welcoming new patients and making their journey comfortable
- Obtaining their medical questionnaires, consent forms, treatment plans etc.
- Responding to emails and the referring dentists queries
- Helping in making draft letters , audiotyping, typing letters, reports etc.
- Keep the dental surgery up to date collaborating with various other suppliers
- Follow all practice systems and procedures
- Any other ad hoc responsibilities as reasonably requested
What we need from you
- You should be fluent in English, both written and spoken and have basic knowledge of computers including Microsoft Office or similar computer programmes
- Good communication and customer service skills, keeping patient satisfaction in mind
- Excellent professionalism and relationship building skills
- Strong work ethic, teamwork ability with an enthusiastic patient-first attitude
- High levels of attention to detail
- Proficient user of the requisite dental software (SOE preferred but not essential) and Microsoft package
- You should be punctual, disciplined, organised, flexible and self motivated.
- Be Proactive and take the lead to constantly achieve and exceed the goals and be a great team player in our small team of dentists and nurses
Job Type: Full-time
Salary: £14.00 - £16.00 per hour (based on experience)
Start Date: Immediate. Full training will be provided to ensure the successful candidate understands the practice vision and our day to day values.
Please apply by submitting your CV.
Due to high volume of CV's, we may not be able to inform all candidates. Short-listed candidates only will be informed to arrange an interview.
Job Types: Full-time, Permanent
Salary: £14.00-£16.00 per hour
Schedule:
- 8 hour shift
Experience:
- Reception: 1 year (preferred)
Work Location: In person
Application deadline: 15/07/2023
Expected start date: 01/08/2023
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